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Risk · Hungary · Fully Remote

VIP Account Manager - Hungarian Speaking

Company Description:

RISK inc: An International iGaming Company Pushing the Boundaries of Entertainment

Who We Are:

An international iGaming company specializing in identifying and fostering the growth of high-potential entertainment markets. With 1000+ professionals in 20+ locations, we operate in 10 countries, serving over 300,000 customers.

Always Pushing the Boundaries? You Already Belong at RISK!

Our global-scale operations are based on strong internal expertise, analytics, and data research. We have expertise in iGaming operations (sports betting, online casino), digital and affiliate marketing, tech solutions, and data analytics.

In this role, you will:

  • Proactively reach out to VIP clients via phone, email, and chat to maintain active engagement and uncover upsell opportunities

  • Build and nurture long-term, personalized relationships with your assigned portfolio of VIP players

  • Analyze player behavior and activity patterns to identify retention risks, reactivation opportunities, and moments for tailored offers

  • Cover assigned shifts on live chat and handle incoming VIP inquiries promptly and professionally

  • Communicate personalized bonuses, promotions, and exclusive offers aligned with the VIP program strategy

Skills you’ll need to bring:

  • Fluent Hungarian — excellent written and spoken communication is essential for client-facing work

  • Working proficiency in Ukrainian or Russian required for internal communication and reporting

  • Strong sales and negotiation skills with a proactive, results-driven mindset

  • Experience in iGaming, online casino, or VIP/premium customer management will be a strong plus

Additional Information

Our Benefit Cafeteria is Packed with Goodies:

  • Children Allowance

  • Mental Health Support

  • Sport Activities

  • Language Courses

  • Automotive Services

  • Veterinary Services

  • Home Office Setup Assistance

  • Dental Services

  • Books and Stationery

  • Training Compensation

  • And yes, even Massage!

Ready to Take the Leap?

Join a team where every day is an opportunity to take a RISK and come out on top. Follow us on LinkedIn and Instagram, and let us be your hub for turning ambitious ideas and extraordinary solutions into reality.

At RISK, we believe that our people are the driving force behind our success. Together, we can achieve great things and push the boundaries of what's possible in the iGaming industry.

Division
Risk
Locations
Hungary
Remote status
Fully Remote
Employment type
Full-time
Risk · Hungary · Fully Remote

VIP Account Manager - Hungarian Speaking

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